Refunds and Returns Policy
We are extremely sorry if you have an issue with our products and our Customer Care team will endeavour to correct or help you recover from the issue.
In the unlikely event there is a manufacturing fault with a garment or accessory, please contact our customer care agent to arrange return and replacement. We will refund you the shipping cost for the returned garment.
If you receive any incorrect order, to that shown on your order confirmation, we will exchange the garments or accessories and reimburse you for the shipping charges that you incur when you send back the incorrect merchandise. We will ship out the correct replacement product immediately once we receive the product.
Our garments and accessories are custom made and manufactured to the parameters described in the order confirmation, so unfortunately if you make a mistake in the order we cannot replace or refund but we will help to expedite a new order to meet your revised needs.
Products which have been worn or damaged in use or by incorrect washing will not be eligible for refund or replacement.
If you have a return or have any questions regarding returns, please contact our customer care agent.